The term “Hospital Grade Pump” is not regulated by the FDA, but it has long been used by pump manufacturers to indicate that a pump is able to:

1. establish, increase, and maintain a milk supply in a way that a home pump may not be adequate for

2. be used hygienically and safely by multiple users

3. be highly durable and meant for frequent daily use over MANY years

If you already have a rental and need to troubleshoot your breast pump, click here. Or TEXT us at (202) 293-5182.

This can be a complex question, and is unique to each dyad. If you feel you need a pump or scale, but are unsure which one, we recommend calling or texting our staff at (202) 293-5182.

It’s up to you. Some parents use it for a month, while others continue their rental beyond a year. Consult your lactation consultant for guidance if you’re unsure what might make the most sense for you. Otherwise, we’d suggest choosing the maximum amount of time you think you’d reasonably need. You can always return your rental early, but we cannot adjust your monthly rate after the first month.

The rental rate includes only the pump unit or scale. Each renter needs their own parts to be used with the pump, which can be purchased from the Breastfeeding Center, if necessary. Nothing extra is needed for a scale rental.

Yes absolutely! Please call or text us at (202) 293-5182 anytime you’re having trouble with your pump or scale.

This depends on which pump brand of pump you have at home, and if you’re also looking to rent that same brand of HGP. All Spectra parts are universal. But every Medela, and some Ameda pumps use a different set of parts. If you have another Medela pump at home, some but not all of the parts will be compatible with the Symphony. You will likely need to purchase at least 2 pieces, and possibly a whole kit. If you have another Ameda pump at home, either all or none of the parts will be compatible with the Platinum. Please call or text us at 202.293.5182 to make sure you have, or get all the parts you’ll need. If you renting a different brand of pump than you have at home, you’ll need a full kit. Pump parts are not compatible across brands.

Choose your rental and then choose the duration for your rental. Your billing schedule will begin once you pick up your rental from The Breastfeeding Center. You will then be charged every day, each week, or month, depending on how long you hold onto your rental for. For instance, if you choose a 3-month rate for a Medela Symphony, you would be charged $69 each month. Each rental will have a $30 deposit.

The deposit covers additional unforeseen rental time. If the rental is returned on time, in clean condition, and undamaged, the deposit will be refunded. If the rental is less than 1 week late the deposit will be forfeit to cover that additional time. Rentals returned more than 1 week late will need to be brought up to date through the final return date, either before, or at the time they are returned.

While we are in-network for lactation consultation appointments with several insurers, we are not an in-network provider for hospital-grade pumps or scales and cannot provide forms or codes for pump rentals.

We do have a small number of Grant Pumps available each month! Please TEXT us at (202) 293-5182 to see if we have a Grant Pump currently available. If so, just complete a Financial Assistance application to get approved for a Grant Pump Rental term.

Absolutely, have your HR department or the appropriate person reach out to gina@breastfeedingcenter.org. Most of our employers choose either to purchase hospital grade pumps through us, or to rent at the yearly rate.

You can pick up your rental at our Downtown DC location anytime during our open shop hours. If you are not able to pick up your rental, you can have someone else pick up your rental on your behalf.

For curbside pickup, please send us a text when you are heading to The Breastfeeding Center. Once arrived, please let us know where you are located with a brief description of your vehicle. Just know it’s best to avoid rush hour when doing this as there is no loading zone during rush hour. Please understand that it may take a few minutes for us to get out to you. We appreciate your patience.

For an additional fee, we can courier your rental and supplies to you. Please TEXT us at (202) 293-5182 to see if you’re within the delivery radius and what the charge would be for delivery.

Your rental billing schedule will continue at the rate you chose for as long as you decide to keep it. You’ll get regular emails reminding you of your monthly billing date. If you need to return your rental you’ll just want to return it before that date to avoid your next monthly charge. If you need to return it a little late, that’s ok! Your deposit will be retained to cover up to 1 week of late fees. If more than 1 week past your due date, it’s better for you to hang onto your rental until just before your next monthly bill-date.